Check your maintenance
date is at least the release date shown for the version you want to
install. If not, contact us
to upgrade your maintenance.
Stop
all Gaia services and close all Gaia programs. If you don't close all
programs, the installation procedure may abort or fail to upgrade all
modules.
Execute the MSI you downloaded to start the installation
procedure.
Run Gaia Administration
to check and upgrade the database. This happens automatically when
Administration first runs.
If you have moved the
product to a different folder, re-install the
Gaia services by selecting Tools/Services.
All services must run under the domain
Administrator or similarly privileged account in the domain for which you
are licensed.
Check your maintenance
date is at least the release date shown for the version you want to
install. If not, contact us
to upgrade your maintenance.
Note the location of your
database so you can enter it during installation.
Stop all Gaia services and close all Gaia programs. If you don't
close all programs, the installation procedure will abort.
Backup the Gaia database
folder. (V3 will upgrade the database making it incompatible with V2)
Uninstall V2.x. (This
won't affect your database and you have a backup just in case)
Execute the MSI you downloaded to start the installation
procedure.
At the database folder
prompt, check the location is the same as noted in step 2. This is VERY important - don't
skip it
Run Gaia Administration
and allow it to upgrade the database.
If you upgraded from V2.5
or earlier, restart
the print spooler service.
If you have moved the
product to a different folder, re-install the
Gaia services by selecting Tools/Services.
All services must run under the domain
Administrator or similarly privileged account in the domain for which you
are licensed.
