GAIA Print Charger: Print, Net & Copy Cost Recovery & Monitoring
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Gaia Print Charger™
Take control of your Print, Copy and Internet costs

Installation and Upgrade Instructions

Version 4

Version 3

Version 2

Hardware & Software Requirements

New Installations  Top Of Page

  1. Register for an evaluation license to be emailed to you.

  2. Run the MSI you downloaded to start the installation procedure.

  3. Run Gaia Print Charger Administration and the Setup Wizard will start to:

    1. Enter the licence details.

    2. Setup the global options.

    3. Setup Print, Net and/or Copy charging.

Upgrading from Version 3.x or a previous V4.x   Top Of Page

  1. Check your maintenance date is at least the release date shown for the version you want to install. If not, contact us to upgrade your maintenance.

  2. Stop all Gaia services and close all Gaia programs. If you don't close all programs, the installation procedure may abort or fail to upgrade all modules.

  3. Restart IIS to unlock all web modules if you use either the web client or web administration.

  4. Execute the MSI you downloaded to start the installation procedure.

  5. Run Gaia Administration and allow it to upgrade the database. (This happens automatically when Administration first runs.)

  6. If you have moved the product to a different folder or server, re-install the Gaia services by selecting Tools/Services. All services must run under the domain Administrator or similarly privileged account in the domain for which you are licensed.

  7. Start the Gaia services

  8. The web administration ASP is initially installed with Administrator only for security. Review the permissions to ensure all intended users still have access.

Upgrading from Version 2.x  Top Of Page

  1. First upgrade to V3

  2. Then upgrade to V4

Upgrading from Version 1.x  Top Of Page

  1. First upgrade to V2

  2. Then upgrade to V3

Windows 2008 and IIS 7 Top Of Page

Gaia Print Charger (and many other existing applications) is not compatible with some features of IIS7.
To install the web modules, the IIS 6 Manager must first be installed on Windows 2008. The Gaia web modules should then function as they did on Windows 2003.

 



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